QuestifyPrivacy Policy
Last updated: June 1, 2026
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how you can control it.
We never sell your personal information to third parties.
Request access, correction, or deletion of your data at any time.
Encryption in transit and at rest. Regular security audits.
1. Introduction
Questify Labs ("Questify," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform. By using Questify, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly, such as your name, email address, username, profile picture, and payment information when you create an account or complete a transaction. We also collect information about how you use the platform, including pages visited, quests viewed, submissions made, and interactions with other users. Automatically collected information may include your IP address, browser type, device identifiers, and usage analytics.
3. How We Use Your Information
We use your information to: provide, operate, and improve the Questify platform; process transactions and send related information including confirmations and receipts; send you technical notices, updates, security alerts, and support messages; respond to your comments and questions; monitor and analyze usage patterns to improve user experience; detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share your information with: Brands who post quests you apply to or win (limited to your public profile and submitted work); service providers who assist in operating the platform (payment processors, analytics providers, email services); law enforcement or government bodies when required by law; and in connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies, local storage, and similar technologies to keep you logged in, remember your preferences, and analyze how the platform is used. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Service. We use analytics tools to understand aggregate usage patterns, and this data does not identify you personally.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes such as fraud prevention and financial record-keeping (typically up to 7 years).
7. Security
We implement technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict certain processing; and receive a machine-readable copy of your data. To exercise any of these rights, contact us at privacy@questify.com. We will respond within 30 days.
9. Children's Privacy
Questify is not intended for users under the age of 16. We do not knowingly collect personal information from anyone under 16. If we become aware that a user under 16 has provided us with personal data, we will take steps to delete such information promptly. If you believe we may have inadvertently collected data from a minor, please contact us immediately.
10. Third-Party Links
The platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you access through Questify.
11. International Data Transfers
Questify operates globally. If you are located outside the United States, your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using Questify, you consent to this transfer. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform or sending you an email before the changes take effect. Your continued use of Questify after the effective date constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at privacy@questify.com or through our contact page. We take privacy inquiries seriously and will respond promptly.
Questions? Contact us